Shipping policy
This approach is pertinent to homegrown Canada and USA orders. This approach is intended to guarantee that you are obviously mindful of our transportation strategies and systems. By requesting from this store you acknowledge the strategies contained thus.
SHIPPING COST IN CANADA AND USA:
Free Shipping
TRANSIT, HANDLING & ORDER CUT OFF TIME:
In general, shipments are in transit for 3 To 4 days (Monday to Friday). Order cut-off time will be 5:00 PM. Domestic order handling time is 1-2 business days (Monday to Friday).
CHANGE OF ADDRESS:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@minasplanet.ca or Call Us at +1 647-745-8392
CANCELLATION:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy
PARCELS DAMAGE IN TRANSIT:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
CONTACT US:
Address : 695 Markham Road second floor unit 32 M1H2A4 scarbrough, ON
Phone: +1 647-745-8392
Email: support@minasplanet.ca